What is Business Intelligence?

I was having dinner at a friend's house a while ago and the topic of what I actually did came up. Although I've known these people for almost 2 decades, they still didn't really understand what I did for a living. In their defense, they are not technologists; my core group of friends range from a journalist to a insurance claims assessors. They affectionately tease that I have a keyboard that only has a 0,1 and enter key. :)

In any case, I tried my best to explain what business intelligence entails. It was actually quite easy to explain. I asked them if they had reports of data they had to look at or create for their manager on a frequent basis. Not surprisingly,everyone nodded. I then asked them, do they or their manager try to make a decision based on this information? Again, everyone nodded. In a nutshell, that's what business intelligence was: turning data into information to make decisions. The reaction was quite anti-climatic. "Oh, is that all you do?." I elaborated that I personally focused on creating effective visual representations of the information. The glaze eyed looks staring at me suggested that this was a good place to stop my explanation.

There are more elaborate definitions out there, but I think that captures the essence of the field. Hopefully, the term becomes more part of the common vocabulary but, until then, I will be the friend that has a keyboard with a 0,1, and enter key.


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posted @ Sunday, August 15, 2010 10:17 AM

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# re: What is Business Intelligence?

Left by Nick Gravel at 8/16/2010 5:39 PM
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Most decision makers (the target market) have at least heard of BI and already utilize the methodologies in some capacity with tools like Excel (etc).

I'm not sure how useful it would be to educate the world on the importance of BI when it's the decision makers and aspiring decision makers that really care about the significance of data.

I do see the value in educating people about premium BI tools such as your Dundas offering. It's a negative cost solution and decision makers "get" that.

2 cents

# re: What is Business Intelligence?

Left by alexanderc at 8/17/2010 2:29 AM
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Hi Nick,

I agree with you that the majority of the world doesn't need to know the nitty gritty details of BI. However, I disagree with you that the majority shouldn't have the notion of what BI is. I think it is important for everyone to understand BI regardless of the industry or profession you are in. In any position, your performance is (or at least it should be) measured in some capacity. Part of BI is performance monitoring and the personnel behind the organization is a key factor in this process. I think it would be quite beneficial to the organization as a whole to make sure their most valuable asset is aware of what their part contributes to the performance of the company. I think the following article puts my argument into perspective. I've always been a proponent of "education is power" and it definitely applies here, as well. :)

AC

# re: What is Business Intelligence?

Left by factory coach outlet at 1/15/2011 1:31 AM
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like this concept. I visited your blog for the first time and just been your fan. Keep posting as I am gonna come to read it everyday.

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